We manage your IT.
You run your business.

We proactively monitor, manage and maintain your IT infrastructure and support requirements.
It's like having your own internal IT department at a fraction of cost

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Are your IT systems secure, reliable and maintained correctly?

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What's included

Our service plan includes everything below for a fixed monthly cost

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Monitoring

Preventive Support with 24/7 Monitoring

We monitor your IT infrastructure continuously for system stability with set performance thresholds. This ensures systems are performing to optimal levels with potential issues identified and resolved quickly, resulting in minimal disruption to your business.

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Support

Unlimited Remote Support & IT Helpdesk

Unlimited remote support with fast and secure access to your IT systems allows our technicians to instantly respond to issues without expensive onsite callouts. You will have direct access to our 0800 helpline, service email and online service portal.

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Maintenance

Regular Maintenance & Patching

Preventive maintenance and scheduled patch updates are performed regularly to prevent security vulnerabilities and maintain optimal performance of your IT infrastructure.

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Reporting

Service Delivery & Asset Reporting

Our asset management reporting software records your organisations IT hardware and software information. We also provide comprehensive monthly reporting on the delivery of our service. We believe that customer communication is of utmost importance and we want to make sure that our clients are always happy with the level of service we provide.

Benefits

Our service plan is like having your own internal IT department at a fraction of the cost

  • Preventive IT Maintenance
  • Guaranteed Response Times
  • 24/7 Monitoring
  • Low Fixed Monthly Cost
  • Unlimited Remote Support
  • Increased Reliabilty & Productivity

We are known in the IT industry
for providing excellent support and service

Elive is a NZ owned and operated IT business that has been providing technology procurement solutions to New Zealand businesses and organisations since 2004. Based in Auckland, our team of in-house IT experts and engineers provide solutions to small businesses through to some of NZ’s largest companies and organisations.

Contact Us

Lets talk about how we can support your IT systems

Or call us during business hours - 0800 285 685